Cellphone cameras recorded the exact moment Saturday when passengers of easyJet flight 2122 lost what was left of their patience. It was 10:17 p.m. in Terminal 2 of the Nice Côte d’Azur International Airport in southern France.
In an instant, the stressed-out travelers seemed to embody the world’s collective frustration with the state of air travel, banding together at the departure gate to voice their anger over still waiting for their flight, which was scheduled to depart for London at 10:35 a.m.
“Why are you smiling?” a female passenger yelled at a gate attendant, according to a video of the episode published by The Sun. “This is a disgrace. We have children, babies.”
“Babies!” another woman interjected.
In the background, a man moved toward the attendant at the gate and, while holding a child in his left hand, tried to snap a photo of the attendant with his other hand. The employee swiftly slapped the cellphone to the floor.
The man retaliated, shoving his hand into the attendant’s shoulder and then his face. The attendant, regaining his footing, lunged forward and threw a jab into the man’s face. People gasped.
It was not clear if the man was hurt, but that moment epitomized how the patience of passengers is tested at every turn, from malfunctioning ticket kiosks to painfully slow lines at security to cramped seats in coach. On Saturday, it was another frustration of air travel — a delayed flight — that caused the easyJet passengers to lose it.
That flight has a 61 percent on-time performance record, according to the website FlightStats.
Arabella Arkwright, a passenger who…
click here to read more.